Returns & Exchanges

At RoC Skincare, we stand behind the efficacy of our clinically proven formulas and want you to be fully satisfied with your skincare journey. If you are not completely happy with your purchase, you may return your items within 30 days of receipt for a full refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Pack Your Products

Securely place the products in their original packaging, ensuring all bottles are tightly sealed to prevent leakage during transit.

3

Attach Shipping Label

Download and print the prepaid return shipping label provided by the portal and affix it clearly to the outside of your package.

4

Receive Your Refund

Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing